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F.Series FAQ

F.Series Notes

What are the hardware features of the V5 F.Series?

  • 1TB high speed SATA drive standard. These drives can store over 100 movies PLUS 20,000 MP3 songs and thousands of photos. 
  • 1GB RAM dedicated to navigation and managing growing media libraries.
  • Gigabit Ethernet built-in.
  • 25% more processing power to help with searching, sorting, and managing large libraries.

Does the echo work with the new V5?

V5 systems have no echo capability and echos cannot be connected to V5 servers.

Is the drive hard swappable?

Hard drives are configured, tested, and shipped loaded into the bay. There is no need to remove the faceplate or drive during installation. Just plug in and turn on.  Powering down or disconnecting a drive while active can and still will corrupt files and make the disk not bootable.

What video outputs are available?

DVI (which can be used to convert to HDMI using a simple DVI-D single link Male to HDMI Female adapter), VGA, and Component. You can use the GrandTec GXP-2000 to convert the VGA output into Composite and S-Video if required.  Component-NTSC and VGA are active by default. DVI or Component-PAL can be activated from the LCD Menu in the Video Mode section. This change can be done on the fly and takes 5-15 seconds to restart the user interface when a video mode change is made.

What will I experience during boot-up for feedback on the screen?

Booting of the system has a black screen, often with a single _ cursor in the upper-left for 45-75 seconds during boot instead of a ReQuest splash screen. During boot, there is no output on DVI or Component for about 2 minutes. VGA is active during the entire boot process.

Every 17 reboots, the system will run a disc check.  During this time you will have a solid orange hard drive light and either a blinking cursor or a black screen.  Do not reboot as it may cause a corruption, preventing a complete boot.  If after an hour the system has not booted, please contact ReQuest for support.

How to I unlock the hard drive?

The key for the hard drive bay is located behind the faceplate, just below the DVD tray or near the vent holes.

How do I power up the drive?

The hard drive bay does not need to be locked for the drive to be operational and powered.  The key lock controls the drive bay door and restricts physical access, not power to the drive. This eliminates the need to ensure that the drive key has been locked so the system will boot.

What physical indicators do I have that the unit is connected to the network?

Unlike the prior hardware, network indicator lights are present on this motherboard. Looking at the unit from the back, there is an amber activity light on the left that flickers when data is sending and receiving. The light on the right can be amber (100Mbps), green (1Gbps), off/unlit but there is activity on the other light (10Mbps), or off with no activity on the other light indicating no link whatsoever.

Is NAS and Video available for my F.Series?

NAS services are active, enabled, and available by default on all V5 Servers.  Video server capabilities are active by default on all V5 servers.

What file formats is the ReQuest server capable of handling for music playback?

Servers running the latest version of SPOS support WAV, FLAC, MP3 and Ogg Vorbis file formats.  If the media is imported using NetSync for iTunes 2, the software will convert DRM-free AAC files to the configured format for the server to use.


Hardware Specifications
  • 2 and 4 zone models available.
  • 2U rack-mount chassis.
  • Analog stereo outputs for each zone plus 1 set of digital outputs (SPDI/F - COAX & TOSLink).
  • Serial, IR and Ethernet control.
  • DVI, VGA, and Component Video TV out.
  • 10/100/1000 Ethernet.
  • Front and rear USB ports.
  • Front IR receiver and power indicator/LED.
  • DVD tray for fast automatic CD encoding.
  • NTSC/PAL support.
  • Dimensions: 17” (W) x 16.25” (D) x 3.5” (H).
  • Weight: 22 lbs. (10 kg).
  • Finish: Black chassis with brushed aluminum metal faceplate.
 Accessories Included
  • Power cable.
  • Hard Drive Key.
  • 64 Button Remote and Batteries.
  • Ethernet Cable.
  • Null Modem Serial Cable (F/F).

See also